Every organization deploying AI will face a workforce inflection point. Roles will be augmented, restructured, or eliminated. New roles will emerge. And the people in those roles will need to understand what is changing, why, and what it means for them.
Most companies handle this poorly. They announce AI initiatives without addressing the human impact. They buy tools without preparing the people who need to use them. Or they freeze, creating anxiety through silence. The result? Talent attrition, adoption failure, and AI investments that never deliver their promised ROI.